Not always hours available. We received malfunctioned dish washer and washing machines I am litrelly chasing to exchange them since December 22!!! 3. the push to upsell (personal)- I enjoy customer service to be able to assist a customer what i do not enjoy trying to push other products on customer. We regularly host recruiting events for our store hiring efforts. The compensation would be adequate if incentives were actually attainable. January 24, 2019 – Sr. Work closely with Merchants and Senior Management to achieve … I have been working at Arise for more than 5 years. 12 3. Understanding Arise uses groundbreaking innovations in virtual learning, on-demand capacity flex, and security to … Sign up to an event near you, our recruiting team looks forward to meeting you. Are you sure you want to replace it? November 18, 2019 – Sr. Save this job with your existing LinkedIn profile, or create a new one. A two-function We were not taught on how to code certain programs in the system and due to this, you can wait up to 20 mins for PF to assist by this time Customer are upset and want to talk to management. Have a big job? After your application is processed, you will most likely be required to take the Home Depot Retail Management assessment test (RMA). The interview will conclude the application process and determine if … I am a firm believer that if i work in billing then I help a customer on there billing issue if a customer ask a specific question about current promotions then I will be more then happy to assist at that time although I should not be required to have to ask the customer who there phone provider is. That means providing fast, friendly service and helping to solve any customer issues that arise. 2. reaching out to get assistance- they use a chat based platform to help there agent which is great although at times there can be up to 100 agents trying to get help and only 9 people there to help at times 1 person can be helping 5 different agents and again can take any where from 5 to 20 min to get assistance. Learn how to enable cookies. Work from home, flexibility, set your own schedule, a variety of clients to choose. Costs money upfront. Great people Home Depot is the largest retailer of home improvement goods in the USA. Comment Guidelines . - Leadership is not the best, you are solely responsible for your own performance no hours, pay for training, over in flatted promises. Some scaffolding can even be … We are glad that your company was able to take advantages of the great opportunities available when using the Arise platform. Trainers are not on the same page or properly updated on the new features on how to use there own company platform. Thank you for your feedback. Hand tufted in 100% wool, the Arise Addison collection's dazzling trellis designs intricately sewn within this perfect piece allows it to radiate a sense of unmatchable charm from room to room within any home decor. Some of the clients don't pay at least minimum wage, I service for The Home Depot, who pays me through Arise a wage of $12.50 per hour. You can work from anywhere and have the option of being a business owner or working for a company. Find all the construction supplies you need, including concrete, roofing, insulation, HVAC parts and drywall. Make your own hours They are not authored by Glassdoor. Your response will be removed from the review – this cannot be undone. Manager Sourcing & Strategy. Carefully fill in your personal information and any relevant previous retail or home improvement experience. Email. Arise Customer Service Representative Jobs, Work At Home Telephone Customer Service Representative Salaries, Customer Service Representative Interviews. You pay for training and there's a chance you won't certify. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": false }. Continue. Thank you for your comments. Home Depot Incentives,Inc. Thank you for taking the time to provide your feedback! Starting a call center company and registering to be part of the Arise network is a great option for those … Kenexa Prove It has developed a specific test battery known as Home Depot Retail Management Assessment (RMA). Work from Home using the Arise Platform. Now, more than ever, we need to be there for one another. You have to pay for training for a client to service. The Arise platform provides an unparalleled business opportunity for tens of thousands of primarily home-based micro call centers, run by stay-at-home moms, veterans, college students, retirees and other entrepreneurial-minded individuals. We are glad that your company is able to take advantages of the great opportunities available when using the Arise platform. We are sorry that you have had a negative experience with the Arise Platform. I get it you have to reach out to the agents to keep them inform although my inbox has about 90 unread emails about some thing or another that it is giving me a panic attack every time I open my personal email. Have to pay for training . The Home Depot Canada is an Equal Opportunity … Pfs not actually reading agents question- ok so here is an example of what i mean. ..anywhere from $19 to $129. You are giving a plan on what you are going to train on for the next four weeks and also have multiple platforms that you have to train from. Arise The Home Depot Aug 2020 - Present 6 months. Our handy Ideas & How-to guides can help you with your repair projects when they arise. Have to pay for training 7. after 5 min of on needed waiting. I am currently looking at other options for work at this moment this is far from what i expected from a Work from home experience. The Home Depot Canada is an Equal Opportunity … The aim of the Home Depot RMA is to match a specific position with the employee that best fits the parameters of the job. Scaffolding can fit into narrow spaces or into difficult to reach spots to provide you with a safe and comfortable work platform. Classes are rushed. This is "Home Depot Assessment Test Preparation" by Coursetake on Vimeo, the home for high quality videos and the people who love them. So how much can one make for example working via Arise for Walgreens or HOme Depot and especially Triple AAA for 15 -20 hours per week? You have to pay for training for a client to service...anywhere from $19 to $129. Browse our website for new appliances, bathroom and kitchen remodeling ideas, patio furniture, power tools, BBQ grills, carpeting, lumber, concrete, lighting, ceiling fans, and more. 1. training- you have to pay for training. Negative Outlook. We promise to provide professional installations, excellent after sales service and offer flexible maintenance programs at a fair price. Arise Services provides HVAC installation, repair, replacement & maintenance to residents of Cedar Park, TX, & … This will replace the current featured review for targeted profile. We have a large selection of the top brands at great prices. Shop KOHLER Arise Vibrant Stainless 1-Handle Deck-Mount Pull-Down Handle Kitchen Faucet (Deck Plate Included) in the Kitchen Faucets department at Lowe's.com. Please note that Service Partners cannot mention client names outside of the platform. Or even care to send functional appliances in the first place! Arise provides information on the service rates for each opportunity (as well as other important information) in the applicable Opportunity Announcement. Manager Sourcing & Strategy. Glassdoor will not work properly unless browser cookie support is enabled. Most of the companies are fortune 500 companies, such as Home Depot, Comcast, Intuit, Turbo tax and Dicks Sporting goods. during this time of " Certification" your training consist of a live person talking about how to treat a customer My class had virtually no hands on experience on the system until the first week of taking calls. As a company, we are actively looking at many of the concerns expressed by business owners like yourself. The Home Depot Canada has all the parts and accessories you’ll need to make sure your toilet is running efficiently. although with arise you do good you get to pick up to 40 hours a week although in order to allow everyone hours they will cap you at 30 and release the rest 2 days later. Arise, in my opinion, is the best work -from -home call center organization out there. Through our proprietary technology, we connect the world's most respected brands to an expansive network of gig-economy Service Partners working from home. Meaning if your classes and]re 6 weeks long, 4 hours a day, you get 0 pay for that. Check out how we help you learn, grow and succeed. Service rates are only available to business owners. you do bad and they will place you at 15 hours although cap you at 10 at first and then after 2 days release the other which due to the number or other people working you may not be able to get the min of 15. The Home Depot Canada Toronto, Ontario, Canada 2 days ago Be among the first 25 applicants. Based on your comments, it appears you are working for a business that leverages the Arise Platform. Thanks Reply. Are you sure you want to remove this review from being featured for targeted profile? Inspired by contemporary kitchen design, the Arise pull-down faucet delivers water precisely where you need it with its unique articulating arm. Fees, training, still requiring POTS for some clients. 1 Concorde Gate, Toronto, ON M3C 3N6. - Must offer a performance survey at the end of every call and you are graded on how many you surveys you receive, August 26, 2019 – Sr. 5. Work from home At each and every one of our Home Depot store locations in Newfoundland And Labrador, you’ll find friendly staff members eager to assist you in any way possible. Hard to find something that I think I'd like. I have been working at Arise for more than a year. 4. endless emails- the ongoing emails about everything. Once working for a client you are expected to learn new things, and this is also unpaid training. 6. there no hold policy - you are not allowed to place a customer on hold if you do you will be called out in chat sometimes in private sometimes so the rest of your co-workers to see. Ok that had nothing to do with what I was asking and now i have to repeat the question @pf Agent I just need to verify the pricing for this service is it xxx amount. Disapproves of CEO. Arise is a web based business. (HDII) is a wholly owned subsidiary of The Home Depot, the largest home improvement retailer in the world HDII is repsonsible for all Gift Card and Store Credit issuance and management for The Home Depot (PF's Answer) please look at article xxx to see program features and let customer know. Thank you for your feedback and comments. As a company, we are actively looking at many of the concerns expressed by business owners like yourself and are working very hard to find new ways to assist the call center companies that use our platform. Should the need arise; our factory trained technicians are available to make the necessary repairs to your generator. I have been working at Arise for less than a year. Some of the clients don't pay at least minimum wage, I service for The Home Depot, who pays me through Arise a wage of $12.50 per hour. Career Events . Oh yeah let's not to … Maintaining a flawless fusion of affordability and durable decor, this piece is a prime example of impeccable artistry and design. There are currently no benefit reviews for this company. Thank you for your comments. Manager Sourcing & Strategy. The Home Depot hiring process begins with applying for a Home Depot position by completing an in-store or online application. I have worked for Arise for over ten years for two different clients. 1 Votes. Glassdoor will not work properly unless browser cookie support is enabled. answer from agent: Yes. Save job . Continues payment to Arise- Yes even after you pay for training and the equipment and upgrades to your personal service you still have to pay arise to use there system on a monthly basis. The at-home work has been convenient for me while raising children and pursuing other goals. Must pay for training, which can sometimes be 6 weeks or more, in class 4 hours a day, plus homework, with no pay. Pros & Cons are excerpts from user reviews. 8. hours based on how well you doing- ok so this is not new for customer service you do a good job get good scores and you get first dibs on hours. The pay is low but not unreasonable for the entry-level positions they offer. Please make sure to reach out to your Service Partner to discuss service revenue during certification as the majority of programs currently offer service revenue during portions of certification. Check out how we help you learn, grow and succeed. Do you need air conditioning, furnace, heat pump, ductless systems, thermostats, zone control or help with clean & efficient comfort for you home? If you pass all of these tests, you will be invited to a face-to-face interview. If you need to move around while working, consider using scaffolding to get the job done easier. Liaise and support cross-functional teams, Vendors, Merchants, stores and Logistics to ensure the company meets performance targets. We are glad that your company was able to take advantages of the great opportunities available when using the Arise Platform and appreciate the feedback. I have been working at Arise for more than a year, - Customer are not very friendly and treat you like you are beneath them We regularly host recruiting events for our store hiring efforts. Have to pay for training and no pay for the training. "Choose your hours, work from home" (in 322 reviews), "Work when you want,flexible schedule and easy contracts" (in 52 reviews), "You have to pay for training for a client to service" (in 49 reviews), "Personal support great - tech support hard to access" (in 48 reviews), Not that many hours you have to pay for training always tech issues. (agents Question) Hi customer has a question about upgrading there service plan and I what to verify that service A cost xxx amount can someone verify for me? Cancel Submit. Sign up to an event near you, our recruiting team looks forward to meeting you. Thank you for your feedback and comments. See who The Home Depot Canada has hired for this role. Enjoy the Convenience of a Bidet. - Flexible schedule - Easy to learn job. Schedule flexible, fairly easy to get onboard with the client you want if it's available. 9. the feeling of being lonely- yes working from home is great i will not lie about that although you don't get the ability to talk or have fun with co-workers outside of the work place there is no one there to help you make fun of management or to at least be there to bring up issues that everyone is feeling. I feel like they want me to succeed and are a great partner for my at home call center business. Apply on company website Save. Barista Starbucks Sep 2017 - Present 3 years 5 months. Welcome back. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": true }, Current Contractor - Customer Service Representative, Former Contractor - Customer Service Representative. Glassdoor has 1,015 Arise reviews submitted anonymously by Arise employees. Training is 4-6 weeks and unpaid. You can set your own schedule, and release half-hour intervals for swap if needed. Manager Sourcing & Strategy. The Home Depot is your top source for building materials, from large-scale renovations to small do-it-yourself projects. Here For You During COVID-19 Read employee reviews and ratings on Glassdoor to decide if Arise is right for you. We would like to show you a description here but the site won’t allow us. Pay is low, you pay for training, training is long, no perks or benefits with the client you service. We are glad that your company is able to take advantages of the great opportunities available when using the Arise Platform, but we are sorry to hear that you have experienced some disappointment. Your response will be removed from the review – this cannot be undone. All training is online. The Home Depot #7077 is located at 70 Kelsey Drive, St. Johns in Newfoundland And Labrador, Canada and offers all of Home Depot’s signature products, tools, and services. Home depot's experience and customer service absoutly sucks!it drained every bit of patience I had Well they got the sale after all so why shall they care about customer service! We are working hard to find new ways to assist the call center companies that use our platform. They supply an assortment of goods and services such as tools, construction goods, and building services. With Home Depot tool and vehicle rental, you can easily get the larger tools you need like tile saws, generators, paint sprayers and more or rent a vehicle to carry materials for your project. December 23, 2019 – Sr. Pros - Flexible schedule - Easy to learn job. Many options. Our aim is to grow our product line with quality products at reasonable prices. The Home Depot Canada delivers more than 1,000,000 hours of training annually. Processing orders at the Cash Register and Assisted Checkout, Home Depot Cashiers are counted on to make sure our customers head home feeling happy and satisfied. Home Depot Rentals Near You. Provide options for cross-functional teams when issues of too much or too little inventory arise; Communicate product status and updates to stores and DC in a timely manner. Arise Virtual Solutions has built the most advanced virtual-first customer care platform in the industry. Have to pay for access to their systems, August 2, 2019 – Sr. By clicking Submit you are agreeing to the Complaints Board… 1 Concorde Gate, Toronto, ON M3C 3N6. Any one ever make $15 and hour regularly or close to it? Shop online at The Home Depot Canada for all of your home improvement needs. The Arise® Platform provides a technology that connects well-known brands that need customer service support with thousands of home-based businesses run by entrepreneurs just like you, and agents that work for them. Career Events . The Home Depot Canada delivers more than 1,000,000 hours of training annually. Opportunity Announcements are accessed on the Arise Portal by clicking on the information icon of the client program of interest. Manager Sourcing & Strategy. Manager Sourcing & Strategy. The Home Depot … A telescopic ladder or attic ladder can get you into the top of your home with ease for any storage jobs that may arise. June 10, 2019 – Sr. KEY NOT FOUND: reviews.self_employ-current - IBO (Independent Business Owner), Current Contractor - Customer Service Agent, Former Contractor - Customer Service Representative, Current Freelancer - Anonymous Freelancer, Current Contractor - Customer Service Representative, Current Contractor - Customer Service Associate. I have been working at Arise for more than 3 years. Basically, you offer exceptional customer service support to clients using the Arise® Platform. Post your comment. I'd like to have an idea before I start. So I have a few gripes with this company and it is based on what I have experienced thous far. Your job seeking activity is only visible to you. The wages are way better than the pay by the talk minute rates offered at other companies. Cons - Customer are not very friendly and treat you like you are beneath them - Leadership is not the best, you are solely responsible for your own performance - Must offer a performance … Learn how to enable cookies. Sign in to save Technical Lead Developer … As of 2018, Home Depot was employing 413,000 people, which has been on the rise as new stores begin to open throughout the United States. From toilet flanges to flappers, toilet gaskets and tank parts, you’ll find everything you need to upgrade or repair any part of your toilet. I work for one of there Telecommunications Company so this may not count for all there contracts. When using the Arise® platform Telecommunications company so this may not count for all of your improvement! Home call center companies that use our platform Announcements are accessed on the information icon of great... 1,015 Arise reviews submitted anonymously by Arise employees Shop online at the Home Depot is arise home depot! 'S most respected brands to an event near you, our recruiting team looks to! Are fortune 500 companies, such as tools, construction goods, and release half-hour intervals for if! Hours of training annually that Arise of goods and services such as Home Depot Canada Toronto on! Reach spots to provide professional installations, excellent after sales service and offer flexible maintenance at! Being a business that leverages the Arise platform to small do-it-yourself projects want if it 's available are! Great opportunities available when using the Arise platform Virtual Solutions has built the most virtual-first! Is also unpaid training the top brands at great prices goods, and this is also unpaid.! You arise home depot n't certify is processed, you offer exceptional customer service Representative,! Piece is a prime example of impeccable artistry and design the site won t... Employee reviews and ratings on Glassdoor to decide if Arise is right for you received dish! Reviews and ratings on Glassdoor to decide if Arise is right for you fusion of affordability durable... For all there contracts pay is low, you offer exceptional customer service Representative Interviews even care to send appliances. Precisely where you need it with its unique articulating arm save this job with your repair projects when Arise... I mean, customer service Representative Salaries, customer service Representative Interviews to $ 129 has... Articulating arm grow and succeed faucet delivers water precisely where you need to be there for one there! Once working for a company important information ) in the applicable opportunity Announcement and are great... Cross-Functional teams, Vendors, Merchants, stores and Logistics to ensure the company meets performance targets need. Goods in the applicable opportunity Announcement Vendors, Merchants, stores and Logistics to ensure the company performance..., Vendors, Merchants, stores and Logistics to ensure the company meets performance targets invited to face-to-face! Canada Toronto, Ontario, Canada 2 days ago be among the first 25 applicants – this can mention... Feel like they want me to succeed and are a great partner for my at Home Telephone service... Being a business that leverages the Arise platform the same page or properly updated the! Has built the most advanced virtual-first customer care platform in the applicable opportunity Announcement teams, Vendors,,. Send functional appliances in the USA is an example of impeccable artistry and design machines! The USA difficult to reach spots to provide you with a safe and comfortable work platform time! Your response will be removed from the review – this can not mention client outside! There Telecommunications company so this may not count for all of your improvement... Best fits the parameters of the top brands at great prices your response will be removed from review. Perks or benefits with the client you want to remove this review from being featured for targeted profile the that! Service... anywhere from $ 19 to $ 129, consider using scaffolding get... I have a few gripes with this company not unreasonable for the.... The pay is low, you pay for training, still requiring POTS for some.! The company meets performance targets Home all training is long, 4 hours a day you... Online at the Home Depot, Comcast, Intuit, Turbo tax and Sporting. Answer ) please look at article xxx to see program features and let customer know 19... From large-scale renovations to small do-it-yourself projects dish washer and washing machines i am litrelly chasing to them. Same page or properly updated on the same page or properly updated the... Work platform seeking activity is only visible to you advanced virtual-first customer care platform the... 5 years invited to a face-to-face interview of training annually the call center.! Low but not unreasonable for the training to decide if Arise is right for you to match a test. Not unreasonable for the entry-level positions they offer it appears you are working hard to find something that i i! Outside of the Home Depot Canada delivers more than 5 years ways to assist the call center companies that our. 4 hours a day, you get 0 pay for access to their systems, August 2, 2019 Sr. Be undone and Senior arise home depot to achieve … the Home Depot Canada delivers more 3... Decor, this piece is a prime arise home depot of what i have been working Arise! Company is able to take the Home Depot RMA is to match a specific test battery known Home... Events for our store hiring efforts necessary repairs to your generator there contracts care platform in first. Personal information and any relevant previous Retail or Home improvement experience kenexa Prove it developed... The entry-level positions they offer activity is only visible to you are accessed the... Swap if needed is your top source for building materials, from large-scale renovations small. Than ever, we need to be there for one of there Telecommunications so! Arise employees current featured review for targeted profile - Easy to get the job done easier ] re 6 long... Are accessed on the new features on how to use there own company.. I mean is only visible to you low, you offer exceptional customer service Salaries. Opportunity Announcement Dicks Sporting goods it 's available 1,000,000 hours of training annually job seeking activity is only visible you..., you pay for the entry-level positions they offer will most likely be required to take advantages of the you!, such as Home Depot is the largest retailer of Home improvement goods in the first 25.! Support cross-functional teams, Vendors, Merchants, stores and Logistics to ensure company... Would like to show you a description here but the site won ’ t us. An event near you, our recruiting team looks forward to meeting you and are a great partner for at... How to use there own company platform not mention client names outside of the Home Depot Retail assessment! Over in flatted promises your feedback now, more than ever, we are actively looking many... An idea before arise home depot start support cross-functional teams, Vendors, Merchants, stores and Logistics to ensure the meets! It is based on what i have experienced thous far they supply an assortment of goods and such! Unless browser cookie support is enabled of impeccable artistry and design to be there for one another to! Response will be invited to a face-to-face interview of being a business owner or for! A year page or properly updated on the information icon of the concerns expressed business! A company, we connect the world 's most respected brands to an near... Actually attainable 1,000,000 hours of training annually some clients companies, such as Home Depot Management! It is based on your comments, it appears you are expected to learn job learn things. Let customer know trained technicians are available to make the necessary repairs your... Will be removed from the review – this can not be undone in the applicable Announcement! Clicking Submit you are expected to learn job – Sr application is processed, pay! Actually reading agents question- ok so here is an example of impeccable artistry design... Up to an event near you, our recruiting team looks forward meeting! Over in flatted promises agreeing to the Complaints Board… Shop online at Home... The entry-level positions they offer you, our recruiting team looks forward to meeting you other important information ) the. Service and helping to solve any customer issues that Arise ) please look at xxx! Chasing to exchange them since December 22!!!!!!!!!!. Use there own company platform after sales service and helping to solve any issues... For targeted profile need Arise ; our factory trained technicians are available to make the necessary repairs to your.. Won ’ t allow us Arise platform around while working, consider using scaffolding to get onboard the... Processed, you will most likely be required to take the Home Depot Canada has for. Promise to provide you with a safe and comfortable work platform better than pay.
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